Waste Consulting and Management Services Company

This company, founded more than 20 years ago, specializes in waste consulting and management services, with a primary focus on improving commercial waste programs. It distinguishes itself by offering hands-on, customized solutions rather than acting as a broker or providing generic services. The business helps clients reduce costs, minimize waste, ensure compliance, and streamline trash management through custom recycling, composting, and Zero Waste programs. It operates from a home office and has two owners who are the only salaried employees, supported by two part-time contractors.

Services and Customers

The company’s service mix is predominantly commercial waste program management (95%), with the remaining 5% dedicated to waste consulting, Zero Waste program development, and certification. Their target customers are commercial property management companies and organizations in the San Francisco Bay Area, actively seeking waste reduction or Zero Waste solutions.

The company has a proven track record of success, demonstrated by significant client achievements such as reducing a realty company’s disposal costs by over $800,000 annually, enabling a 6,000-employee facility to save over $250,000 annually and increase diversion rates from 25% to 80%, and expanding Zero Waste programs to divert thousands of tons from landfills. They’ve also upgraded major commercial portfolios to single-stream recycling and developed Zero Waste roadmaps for national and international clients.

Competitive Landscape

The company positions itself as a higher-priced, premium service provider compared to “waste brokers,” emphasizing a superior level of service. Their competitive advantages lie in their hands-on consulting approach, customized solutions, and over 20 years of experience in commercial waste program management. Key strengths include established long-term relationships with clients and vendors, a proven ability to significantly reduce client waste disposal costs and greenhouse gas emissions, and expertise in developing waste tracking metrics and implementing Zero Waste programs. Marketing is primarily through their website, word-of-mouth referrals, and repeat customers.

Market Opportunity & Transition

The company has identified clear expansion opportunities in managing commercial waste programs for new clients, offering comprehensive Zero Waste consulting services, and providing Zero Waste facility certification. The current owners are looking to retire. This presents an opportunity for a new owner to leverage the company’s strong foundation, established client relationships, and proven success in waste reduction and sustainability to further expand its reach and service offerings in new markets.