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Well-respected and professional, impact-oriented medical collection agency operating in New York offered for immediate sale. Proudly in business for over 30 years, this trusted agency has established a reputation as a highly effective collections partner for some of the region’s leading hospitals and healthcare practitioners, providing cost-efficient, timely and reliable services through its loyal, knowledgeable and long-tenured staff.
A unique team approach that incentivizes team results promotes collaboration of effort, ultimately resulting in a healthy corporate culture, higher collections rate, and client satisfaction, as evidenced by the nearly 90% customer retention rate! Longstanding relationships with many clients garner the firm’s “default” status in the assignment of new debt collection opportunities as well as customer referrals. To wit, approximately 50% of all new business iş referred.
Ownership and management’s commitment to excellence in all aspects of its business practices and compliance with applicable federal, state, and local guidelines earned the company SOC-2 certification, the highest standard for collection agencies. An average of 10% growth year-over-year over the last few years and easily implemented strategies, including diversification into non-medical industries, geographic expansion, and increasing networking activities with existing medical providers, ensures sustainable profitability. A well-equipped office with a state-of-the-art IT platform and an owner willing to stay on indefinitely post-closing complete this turnkey offering.